Langhaarnetzwerk

NEW! We now offer online ordering to International customers.

UPS Worldwide Express

Benefits

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One- or two-day delivery times for international shipments to major business centers around the world
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Available comprehensive electronic tracking and tracing
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Door-to-door, customs-cleared service
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Saturday delivery available
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Included protection by UPS against loss or damage up to a value of US$100
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Three free delivery attempts for unclaimed shipments
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Free on-demand pickup


DHL Global

Benefits

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Transit times average between 8 – 14 business days from collection to delivery
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Domestic and international door-to-door coverage


International Surface Air Lift (ISAL)
US Postal Service

Benefits

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Expedited dispatch and transportation for First–Class Mail International items
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Delivery times average 7–14 business days
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Travels directly from the U.S. to its destination country by air


Follow these easy steps:

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Shop for the items you would like to purchase
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Click "Shopping Cart | Checkout"
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Review your order and click "Proceed to Checkout"



International Shipping Terms and Conditions
Vitacost ships nutritional supplements to countries around the world. Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your order.

Product Pricing and Exchange Rates:
All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement.

International Addresses:
NOTE: You must provide a street address for shipping. We cannot ship to P.O. Boxes internationally.

International Shipping Fees, Import Duties and Taxes:

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All International shipments will be charged postage costs calculated by weight and destination.
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Import Taxes: Vitacost's prices do not include customs fees, taxes and tariffs. You may have to pay import taxes, customs duty, etc. These charges are separate from your shipping charge, and you will be billed directly for them.
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Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country.
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You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be.
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It is your responsibility to make sure that you are allowed to import nutritional supplements from the U.S.


International Returns or Packages Refused:

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If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, the customer will be responsible for the shipping cost billed to Vitacost for the return of the package.
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If the UPS return to shipper cost is greater than the cost of the goods ordered, Vitacost will instruct UPS to abandon the order, and there will be no credit issued to the customer for the order.
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If the package is stopped by customs because items ordered are not allowed in the consignee's country and the package is abandoned, there will be no credit issued to the customer for the order.
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If the package is stopped by customs upon return to the United States, and the package is abandoned, there will be no credit issued to the customer for the order.



Your Country's Custom and Import Policies:
Please note: It is important for you to become familiar with the Customs policies for your specific country before ordering. Customs regulations vary greatly by country and lack of knowledge regarding the customs rules governing the country you're importing to can result in your order incurring high import duties, delivery being delayed, or returned to us. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products.

Additionally, when ordering from Vitacost.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Any fees charged to Vitacost.com due to non-compliance with your country's laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non-compliance issues with your country's laws and regulations, a refund will be issued for the merchandise only, minus 20 percent of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.

Current countries we ship to:

Argentina
Australia
Austria
Bahamas
Belgium
Bermuda
Brazil
British Virgin Islands
Canada
Chile
China - People's Republic of
Colombia
Costa Rica
Denmark
Dominican Republic Fiji
Finland
France
Germany
Guatemala
Haiti
Hong Kong
Ireland - Republic Of
Israel
Japan
Lithuania
Luxembourg
Netherlands
Netherlands Antilles
New Zealand Norfolk Island
Panama
Peru
Philippines
Portugal
Singapore
Slovenia
Sweden
Switzerland
Taiwan
Trinidad and Tobago
U.S. Virgin Islands
United Arab Emirates
United Kingdom

Need help on your international order, or information on more shipping options? Please call our customer service at 1-800-381-0759.